Job Description

About EiM

Education in Motion (EiM) is a global leader in pioneering education for a sustainable future, inspiring generations of learners to Live Worldwise. Since the founding of its first school over two decades ago, EiM has grown its diverse portfolio of schools and brands, offering a blend of innovation and tradition through a range of premium educational offerings across the globe. EiM scales learnings, opportunities and resources across its diverse family, enabling each of its brands to be at the cutting-edge of technology, innovation and education. These include Dulwich College International, which offers both K-12 international schools and International High School Programme; Dehong®, offering bilingual education; Green School International, promoting sustainability across Bali and the world; Sherfield School in the United Kingdom; Hochalpines Institut Ftan AG (HIF) in Switzerland; Ignite, a unique outdoors-based overseas residential programme; and Chinese-language learning and teaching platform Wo Hui Mandarin.

About Role

(For the bilingual version of this JD, please refer to the attachment at the bottom)

The Director of Facilities is accountable for the operational performance, safety, compliance, and sustainability of the Group’s school facilities portfolio, with a primary focus on the Dulwich & Dehong school campuses in China and oversight for the Dulwich campuses in Singapore, Korea, and Thailand. 

This role leads the development and execution of a portfolio-wide Facilities Management (FM) strategy, ensuring that all campuses are maintained to a consistently high standard and provide safe, compliant, efficient, and high-quality environments for students, staff, and visitors.

The role is responsible for establishing Group-aligned FM standards, policies and performance management frameworks, and for driving effective delivery through school-based Operations/FM teams and third-party Integrated Facilities Management (IFM) providers.

This is a hands-on leadership role requiring strong technical understanding of building systems, operational risk management, vendor oversight, and stakeholder engagement.

What You Will Contribute To

• Pioneering education for a sustainable future
• Continuously innovate our educational offering to help our students make a positive difference
• Investing in the future through progressive and collaborative experience platforms

You Will Be A Great Fit If You Are

• Guided by the belief that students come first and care deeply about the safeguarding of our students
• Passionate about trying out new ideas and practices and able to exercise creativity and entrepreneurship with a pioneering spirit
• Excited to contribute to a diverse, dynamic, and forward-looking environment

Duties and Responsibilities

Scope of Responsibility
The Director of Facilities oversees operational facilities management across the portfolio including:

• Buildings, grounds and external areas
• Mechanical, electrical and plumbing (MEP) systems
• Life safety systems, security systems and access control
• Utilities management (energy, water, waste)
• Preventative and corrective maintenance programmes
• Contractor and IFM provider management
• Health & Safety implementation and compliance culture
• Sustainability and continuous improvement initiatives
• Regulatory compliance and local code adherence
• Asset lifecycle planning and facilities performance reporting

Note: Major new build developments and expansion projects are led by the Project Director / Construction team. The Director of Facilities ensures that projects align with FM operational requirements and supports effective handover into ongoing operations.

Key Accountabilities and Responsibilities
A. Portfolio Facilities Strategy & Governance

• Develop and maintain a portfolio-wide Facilities Management strategy aligned to Group priorities and school operational needs.
• Establish and maintain FM policies, procedures, standards and reporting frameworks across the portfolio.
• Ensure schools operate in compliance with local regulatory requirements and Group expectations.
• Set annual FM objectives and performance measures, tracking progress and outcomes.

B. Maintenance Management & Asset Performance

• Ensure robust preventative maintenance programmes are developed and executed across all schools.
• Monitor asset performance and reliability, ensuring risks are identified and mitigated proactively.
• Oversee condition audits and technical inspections, ensuring corrective actions are prioritised and completed.
• Lead development of lifecycle replacement planning and long-term maintenance forecasting.

C. Capital Planning (Operational Capex) & Lifecycle Replacement

• Partner with school leadership and Group stakeholders to develop annual and multi-year facilities CapEx plans focused on lifecycle replacement and operational improvements.
• Ensure facilities improvement works are appropriately scoped, costed, scheduled and delivered with minimal disruption to learning operations.
• Provide technical input into project feasibility, design review, and operational readiness.

D. Vendor, Contractor & IFM Performance Management

• Lead the performance management of third-party IFM providers, ensuring delivery against contract requirements, KPIs, service levels and compliance obligations.
• Oversee contractor selection and governance in line with Group procurement requirements.
• Ensure effective contract compliance monitoring, documentation, and reporting.
• Drive continuous improvement across outsourced services (maintenance, cleaning, security, utilities, etc.). 
  
  

Duties and Responsibilities Continued

E. Health, Safety, Security & Compliance

• Champion a strong Health & Safety culture across all schools, ensuring consistent implementation of Group H&S standards.
• Ensure facilities comply with local building codes, fire and life safety requirements, and operational licensing requirements.
• Lead the identification, assessment and mitigation of operational facilities risk (including emergency preparedness).
• Support incident investigation and corrective action planning related to facilities, safety or contractor performance.

F. Sustainability & Innovation

• Lead sustainability initiatives within Facilities Management including energy efficiency, water reduction, waste management and carbon reduction opportunities.
• Identify and implement innovative technologies and operational improvements that enhance sustainability and cost efficiency.
• Support transition toward a more sustainable facilities portfolio aligned to Group sustainability goals.

G. Stakeholder Engagement & School Support

• Build strong working relationships with Directors of Business Administration (DBAs), school Operations/FM teams and senior leadership.
• Provide coaching, guidance and technical support to strengthen school-based FM capability.
• Ensure consistent service orientation and high standards of facilities delivery for staff, students and visitors.
• Act as a trusted advisor to school leaders on facilities planning, operational readiness and risk.

H. Systems, Reporting & Continuous Improvement

• Implement and maintain facilities systems such as maintenance management systems (CMMS), audit tools and asset registers.
• Establish clear reporting dashboards and metrics (e.g., compliance status, work order performance, contractor KPIs, cost trends).
• Conduct periodic reviews of FM performance and identify opportunities to improve efficiency, service quality and cost effectiveness.

Essential Skills and Experience

Knowledge & Skills Required: 

• Educated to at least undergraduate degree level, majoring in facility / property management or a related field of engineering or architecture preferred, with sufficient experience to provide strong leadership in property management practices and techniques;
• Minimum of ten (10) years of direct supervisory experience: five (5) years working in a property or facility management environment preferred; however, applicants with less experience but who have a proven track record will be considered;
• English and Mandarin language skills required;
• Thorough knowledge of facility management principles, practices, and procedures, including regional practices and laws;  
• Proven track record of success in management of multiple educational or similar portfolios; particularly with multiple sites in a portfolio;
• Must be able to apply innovative and effective management techniques to maximize employee & facility performance;
• Excellent planning and organizational skills; ability to manage shifting priorities, deadlines, and workloads quickly and frequently;
• Good technical & building related knowledge;
• Experienced in new construction/additions as well as renovation / refresh projects within existing properties; in a school environment the time for construction is short (typically winter / summer holidays) so precise coordination with the school FM team, planning and execution is critical;
• Excellent organizational skills and ability to analyze complex situations and develop solutions timely;
• Ability to communicate effectively, both orally and in writing, including preparing technical reports;
• Physical ability to visually assess and physically inspect all properties;
• Team working and ability to work independently and with minimal supervision;
• Attention to detail and a methodical approach to work.

Attributes Required: 

• A strategic thinker experienced in the establishment and execution of a maintenance management plan that streamlines and maximizes the efficiencies of maintaining our portfolio;
• A forward planner who critically assesses their own performance and is reliable, tolerant, and determined;
• Self-driven, results-oriented with a positive outlook and a clear focus on high quality;
• Well-presented and professional with maturity, credibility, and a high comfort level in dealing with executives;
• Excellent critical reasoning ability to efficiently identify and accurately resolve issues before they escalate;
• Good people and communication skills for engagement with school senior management and school Operations / FM teams as well as various contractors.

Core Competencies

Drive Improvement, Innovation and Change 

The ability to innovate and lead change by identifying improvement areas, lifelong learning and implementing new tools and technology for team and group benefits. Cultivates a creative team atmosphere allowing people to embrace change and innovative ideas.

Drive Sustainability

The ability to think and act responsibly and promote sustainable practices to maximise social impact and personal impact, maintain a positive outlook at work, take accountability of own practice, and have a global mindset to achieve sustainable development goals.

Work Inclusively and Foster Partnership

The ability to be adaptable and transparent in interacting with people with different backgrounds, work collaboratively and across boundaries, regardless of personal job responsibility, and be consultative to draw informed decisions and build a wider community with students, parents, and colleagues to ensure their voice is heard and valued.

Delivering Results

The ability to deliver desired results, in accordance with business objectives, plan activities and projects well in advance, take account of possible changing circumstances consistently, and focus on the internal and external customers satisfaction to keep achieving high standard quality.

Problem Solving and Conceptual Thinking

The ability to analyse relevant data and all other sources of information, to break them into parts, to identify the most probable cause of a problem and generate feasible solutions from a broad perspective.

Decision Making

The ability to take responsibility and initiative to work under own direction while showing the ability to make and implement informed, timely decisions, based on a comprehensive analysis and the implications of potential outcomes.

Professionalism

The ability to demonstrate business acumen by understanding different functions, proactively develop the appropriate level of expertise required to successfully complete tasks and show commitment to the group values and ethics.

Develop Safe and Supportive Learning Environment

EiM employees are committed to safeguarding and to promoting the welfare of children and young people. They ensure a secure, stimulating and well managed learning environment that promotes a sense of safety, support and wellbeing.

EIM believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary responsibilities but not limit the employee nor EIM to only the work identified. It is the expectation of the Company, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation. All appointments are subject to an interview, identity and background checks, social media checks in conjunction with a successful visa/work permit application (for expat candidates).

Equity Diversity Inclusion Statement

EiM is committed to diversity within its team, organisational practices, policies and culture. It recognises that people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and it encourages and leverages these differences to make its work more relevant and approachable. EiM will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. EiM strives to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. It expects everyone who works with it to share this commitment and to act accordingly, as it aspires to best serve the EiM mission and its community.